Delivery and Collection Information
When you order from us you can choose to have the order shipped to your preferred delivery address or to collect at one of our stores.
If you choose delivery and your specified address is located in South Wales your order will usually be be delivered by one of our own fleet of vans. For the rest of the UK your order will be delivered by DPD Express Parcel Service.
Delivery Times
ORDER BEFORE 3PM FOR NEXT WORKING DAY DELIVERY (FREE IF ORDER IS OVER £50 - UK MAINLAND)
When you browse our catalogue you will see that most of the products we stock are 'In Stock' but some products display a lead time. On rare occasions that products are stored in different branches there may be a slight delay while we compile the order. The following delivery details refer to orders that are complete in our main warehouse ready for despatch. If your order contains a product that displays a lead time the rest of the order will be held in our warehouse until the order is complete.
Delivery times are calculated in working days - i.e. Monday to Friday inclusive (but excluding bank holidays). If you order after 3.00pm, please calculate your delivery time as if your order had been placed the following day. Deliveries may take a couple of days more than usual over the Christmas, Bank Holiday and Easter periods.
Data's Local Delivery Service in South Wales - Normally Next Day
FREE Orders above value of 30 ex.vat
£3.00 orders below value of £30 ex.vat
(applies to orders placed before 3.00pm)
If your specified delivery address is located in South Wales within postcode areas CF, NP or SA1 through SA18 your order will usually be be delivered by one of our own fleet of vans. The benefit of this is we will make every effort to deliver in line with your preferences. We will contact you beforehand to confirm the delivery and, if possible, allocate an am or pm slot. This will also be in our confirmation of despatch email to you.
DPD Express Parcel Service - Normally Next Day
ZONES A&B England,Wales,Scotland
FREE Orders above value of £50 ex.vat
£6.95 Orders above value £20 ex.vat and below £50 ex. vat
£4.95 Orders below value £20 ex.vat
(applies to orders placed before 3pm)
ZONE C Northern Ireland & Scottish Highlands
£14.00 Orders below value £20 ex.vat
£19.99 Orders over value £20 ex.vat
(applies to orders placed before 3pm)
ZONES D Channel Islands
£14.00 Orders below value £20 ex.vat
£19.99 Orders over value £20 ex.vat
(applies to orders placed before 3pm)
Premium Delivery Services
We can also offer the following premium delivery services:
- Next working day by noon*
- Next working day by 10.30am*
- Next working day by 9.00am*
- Saturday*
- Saturday by 10.30am*
- Saturday by 9.00am*
If you require any of these services please contact us as the order will have to be placed over the phone after we have confirmed a price of delivery.
*Please note that there are limitations to the service coverage areas for these services.
Heavy Machinery
Some large machines due to their weight may be subject to pallet and/or tail lift charges. Please contact us for a quotation
Collecting your Order
If you prefer you can opt to collect your order at one of our stores. On checkout you will be given the option to choose between collecting at Cardiff or Bridgend Please wait for a confirmation email notifying you that your order is ready for collection. If all the products you choose are in stock then the order will be ready within hours. For security purposes please bring some form of identification such as passport,driving licence or a recent utility bill.
For details of how to find our stores and opening times click here.
Undelivered Returns
Carriage charges for orders that are unable to be delivered and returned to us will not be refunded.
Carriage charged to us by our courier for returning the item to us will be at the customers expense and deducted from the total refund amount. (Currently £13.20 Inc.VAT)
